Dell Unveils New Services For Customers in the UAE

Underlining its commitment to the region, Dell has launched an array of services for business customers and consumers in the region at a press conference held at the Fairmont Hotel in Dubai.

The new investment will see Dell enhance spares availability by managing the spare parts and logistics via a new central regional distribution hub in Jebel Ali linked to the Dell logistical support network in Europe for the supply of spare parts in the region. This will support base warranty requirements for commercial and consumer products and is key to the launch of the Dell branded services.

Dell in The Fairmont Dubai

Dell in The Fairmont Dubai

The introduction of Dell’s next generation of Enterprise Services offer a suite of logistical infrastructure support and maintenance services that are aligned with expanding customers’ needs in their business critical environments. These services enable the sustaining of high-performance operations through certified, experienced support technicians and award-winning services and support.

The new Dell Services are built around their Enterprise Command Centers (ECCs), Service Innovation Lab, Services Specialist Network, and Dell’s world wide Service Engagement Methodology. With these proven and effective components, Dell brings global operational excellence to each of its support service levels in the UAE. For its Platinum Plus and Gold service clients, Dell provides a 4-hour onsite rapid response time, plus fast resolution for software troubleshooting and proactive hardware support

Full news: ameinfo.com

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4 Comments

  1. bokibc
    Posted January 16, 2009 at 5:26 am |

    please, give me dell service address in Dubai

  2. Laptop Adviser
    Posted January 18, 2009 at 9:26 am |

    Emirates Computers for any Dell service requests.

    Dubai Shangri-La Offices
    Fax +971 4 3214950
    Phone +971 4 3215000
    Sheikh Zayed Road, Dubai

    http://www.emiratescomputers.ae/

  3. mohammed
    Posted March 19, 2009 at 8:07 am |

    Kindly give me an email contact address to enquire abt a product

  4. Collins
    Posted February 16, 2010 at 10:15 pm |

    pls Mohammed i am looking for sony hvr hd z7 series and z5 series demo, used or new one for purchase. con you supply me with information?